FAQs

Account

• I can't remember my Pocket ID password!
• How do I create a Pocket ID?
• How do I change my portrait / avatar?

In-Game Purchases

• I paid for something but have not received it yet.
• How do I find my iTunes receipt from my purchase?
• How do I request a refund on a purchase I made? (Apple devices)
• How do I disable in-app purchases?

Events

• How Do I Earn Points In The Assault Event?
• What happens to my points if I switch teams during an event?
• How do you obtain Temple Raid Guardian Portraits?

Troubleshooting

• How do I report someone being inappropriate in chat?
• How do I report a player for cheating?
• Why are my boats / ships in battle gone, and why can't I destroy my huts?
• Why can't I download War Dragons from my country's App Store?

Team Management

• How do I create a team?
• How do I invite a player to my team?
• How do I change the name of my team?
• How do I play without joining a team?
• How do I turn the auto-kick feature on and off in my team?
• What is a team officer? How do I become one?