Updated on 4/23/20 12:22 PM PT
* Players having trouble attacking and defending
* Chat and battle invites missing
* Hanging/Freezing in general
Timeline of Events
10:00am PT - PX considers that these issues have been resolved after numerous players confirmed that these issues no longer persist.
5:15pm PT - PX confirms with some players via customer support tickets and in the forums that these issues appear to be resolved. The team will continue to monitor and report any changes in status, as our service provider reports that these latency issues have been addressed.
4:30pm PT - A new wave of reports come in. The team is aware of these issues returning, as they are notified by our service provider.
2:30pm PT - PX confirms with some players via customer support tickets and in the forums that these issues appear to be resolved. The team suspects that this issue is related to our service provider. The team continues monitor these issues to ensure the resolution works.
2:10pm PT - Team begins investigating issues.
2:07pm PT - PX notices an increase in customer support tickets and reports to dev team that players are experiencing various performance issues (trouble with attacks/defends, chat and battle invites missing, hanging/freezing, etc.)
The statuses of other game issues can be found below:
Live Event Issues:
Live Atlas Issues: